Privacy policy

🔐 Privacy Policy

Last updated: May 10, 2025

This Privacy Policy explains how KokoPaws ("we", "our", or "the Site") collects, uses, and protects your personal information when you use our website kokopaws.com, interact with us, or make a purchase.

By using our services, you agree to the practices described in this policy.

📥 Information We Collect

We collect information to provide you with the best experience. This includes:

  • Contact details: name, email, phone number, shipping/billing address

  • Order information: items purchased, payment details (processed securely via Shopify/Stripe/PayPal), shipping and transaction data

  • Account info: if you create an account (e.g., username, password)

  • Browsing data: IP address, browser/device info, pages visited (collected via cookies)

We also receive data from trusted third-party services like Shopify and payment processors.

🔧 How We Use Your Information

We use your data to:

  • Fulfill and deliver orders

  • Process secure payments

  • Communicate order updates or account issues

  • Improve our website and services

  • Personalize content and advertising (where permitted)

  • Detect and prevent fraud or abuse

  • Comply with legal obligations

🍪 Cookies & Tracking Technologies

We use cookies to remember your preferences, run analytics, and offer a better user experience.
For more information, see Shopify’s Cookie Policy.

You can manage cookie settings via your browser. Blocking cookies may limit some site features.

🌍 Sharing Information

We never sell your personal data.
We only share it with trusted partners like:

  • Shopify (eCommerce platform)

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping carriers (for order fulfillment)

  • Marketing & analytics tools (to improve your experience)

In rare cases, we may share data if legally required or during business transfers (e.g., sale or merger).

👶 Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

🔐 Data Security & Retention

We take data protection seriously. Your information is stored securely and only as long as necessary for our business, legal, or regulatory needs.

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct or delete your personal information

  • Withdraw consent or object to processing

  • Opt out of marketing communications

  • File a complaint with your local data authority

To exercise any of these rights, contact us at kokopaws.shop@gmail.com.

🌎 International Data Transfers

If you're outside Ukraine, your data may be transferred and processed in countries like the USA or EU. We ensure appropriate safeguards are in place according to GDPR and other applicable laws.

📫 Contact Us

For any privacy-related questions or requests, please email:
kokopaws.shop@gmail.com
Kyiv, Ukraine, 02000